The glass giant opens its doors to you

Arc, world leader in tableware, opens the doors of its historic site and reveals its secrets.

Our French site impresses by its size and by its influence that goes far beyond the Saint-Omer region. Whether it’s colorful tumblers, slender flutes or refined stemware, our hostesses are waiting for you to discover a world as magical as it is surprising.


A 360° view of the Arc France site

Discover the new immersive visit platform designed to give you a 360° remote view of our French production site.

The visit of the Arc France site lasts 1h30

The stages of the visit

After a brief introduction, our guides will show you a video sequence tracing the history of the Group. They will also explain the different manufacturing processes used depending on the shape of the article to be produced.

You will then take a guided tour of the plant in complete safety on our tourist footbridge. Throughout the tour, you will follow the production line, from the drop of glass, calibrated to the nearest gram, to the packaging of the finished product.


The visits are accessible from the age of 8 years


Come and enrich yourself with new knowledge alone or accompanied by your children, your family or your friends.

Adult (18 years old and more): 9,90€

Children: 7,90€

Students*, job seekers*, disabled people*: 7,90€

*On presentation of a proof of identity



Are you a member of an association, a sports or leisure club? Take advantage of our group rate applicable from 20 people.

Adults (18 years old and over): 6,50€

Children: 4,10€

Students*, job seekers*, disabled people*: 4,10€

*On presentation of a proof of entitlement



What could be better than to awaken and amaze the new generation to the professions of the industry today in full transformation?

For class visits, the price is 4,10€ per student.



Some tips to prepare your visit

Practical information

Visits are possible from Tuesday to Saturday between 10am and 5pm. Closed on Sundays and holidays.

Reservation required 

Photos and videos are not allowed during the visit.

Remember to make a reservation

Visits are by reservation only. To schedule your visit, please contact our Industrial Tourism Department by email at or by phone: + 33.(0)

We thank you for informing us in case of cancellation.


The departure of the visits is made within our store Arc Outlet, 132 avenue of the General of Gaulle in ARQUES. Please arrive 15 minutes before departure.

Free parking spaces are available for cars, buses and campers. Please note that pets are not allowed on our site.


We apply the sanitary protocol in all the places: reception, video room, tourist footbridge...

For everyone’s safety, please respect the following instructions:

At the entrance

No cloakroom will be offered to you.

Hydroalcoholic gel is at your disposal.

In all places

I wear a mask and respect social distancing.

I wash my hands.

In the auditorium

I keep my mask and I respect my placement during the video projection.

Entry and exit are orchestrated by reception staff.

Factory prices just for you!

Once the visit is over, take advantage of your presence at the world leader in tableware to make people happy!
You will find the collections of our different brands. A surprise will be waiting for each visitor at the Arc Outlet reception.